Brought to you by a Canadian pharmaceutical manufacturer

We are committed to protecting the confidentiality of your personal information. This Privacy Policy contains rules to govern the collection, use and disclosure of personal information in a manner which recognizes your privacy as well as recognizes the need for the Canadian pharmaceutical manufacturer to collect personal information for appropriate business needs.

Identified Purposes

Personal information1 includes any factual or subjective information, recorded about an identifiable individual. The Canadian pharmaceutical manufacturer collects personal information only for the following purposes:

The Canadian pharmaceutical manufacturer will not use your personal information for any other purpose without your consent.


We will obtain your consent before we:

Your consent can be express or implied. Express consent can be verbal, written or by electronic application.You imply consent when we can reasonably conclude that you have given consent by some action taken or when you decide not to take action. For example, implied consent is when you submit your resume for employment or when you voluntarily provide personal information while visiting our websites.

Children under the age of 13 should always get permission from their parents or guardians before providing personal information about themselves (such as name, e-mail addresses, phone numbers, etc.) over the internet. The Canadian pharmaceutical manufacturer will not intentionally encourage any child to register on any of our web sites. If a child has provided the Canadian pharmaceutical manufacturer with personal information, their parents or guardian should contact the Canadian pharmaceutical manufacturer. (see contact information at end of policy).

You can withdraw your consent any time after you have given it to us, provided there are no legal requirements to prevent this. However, you should be aware that your withdrawal of consent cannot affect information that has already been used by the Canadian pharmaceutical manufacturer.


A "cookie" is a small line of text that is stored within your browser when you visit a cookie-enabled website. As you browse the Web, cookie-enabled sites will send cookies to your browser, along with pages. Your browser probably has options that will let you control whether the browser accepts cookies, rejects cookies or notifies you each time a cookie is sent to you.

If your browser is set to reject cookies, cookie-enabled websites will not recognize you when you return. This provides you with anonymity, but it also makes it very difficult to offer you customized services.

If your browser is set to accept cookies, any cookies that are sent to your browser are stored in your computer for a period of time. There are a few different types of cookies. A "session" cookie is stored only in your computer’s working memory (RAM) and lasts for your browsing session. When you close all of your browser’s windows, or when you shut down your computer, the session cookie disappears forever. A "permanent" cookie is stored on your computer's hard drive until a specified date, which could be tomorrow, next week, or 10 years from now. Permanent cookies stay on your computer until either:

  1. they expire
  2. they are overwritten with newer cookies
  3. you manually remove them

Cookies may be used by us to develop generic website metrics and improve your on-line experience.


The Canadian pharmaceutical manufacturer will maintain your personal information as accurate, complete and up-to-date as is necessary for the Identified Purposes.

We Protect Your Personal Information from Loss and Unauthorized Access

Our employees who have access to your information are trained on how to keep it confidential. Our computer specialists build security systems in all our computers applications to protect the confidentiality of your information.

Your information is destroyed when it is no longer needed. We keep your information only as long as we need it for the purpose it was collected or to meet any legal requirements. We have record retention standards which meet these requirements.

Openness Concerning Policies and Practices

The Canadian pharmaceutical manufacturer will make available to customers, suppliers and employees specific information about its policies and practices relating to its management of personal information.

Customers, Suppliers and Employees Access to Personal Information

The Canadian pharmaceutical manufacturer will inform customers, suppliers and employees of the existence, use and disclosure of his or her personal information upon written request. The individual will have access to that information and will be able to challenge the accuracy and completeness of the information and have it amended as appropriate.

Challenging Compliance

The Canadian pharmaceutical manufacturer has designated a Chief Privacy Officer who is accountable for compliance of this policy. You will be able to address a challenge concerning compliance by contacting 1-800-668-6424, ext. 2006 or by writing to:

Chief Privacy Officer
85 Enterprise Blvd., Suite 500
Markham, Ontario
L6G 0B5
  1. Personal Information does not include name, title, business address, email address or telephone number of a business, professional person or employee of an organization.